Welcome to the SWAMP at RANCH

Welcome to the home page for SWAMP Software clients. Ranch has established a dedicated page for you and your merchant processing needs.

Why integrate Ranch for SWAMP?

Save money with out meet or beat guarantee and save time with our Card Updater product that automatically updates expired, lost, and re-issued cards stored in your vault. As the new and exclusive integrated payments provider for SWAMP Software, Ranch is small business with big business solutions. Your account matters to us and we are excited to be your partner. Reach out today so we can get started.

FAQ

  • To upgrade or establish an integrated merchant account with SWAMP please reach out to dedicated Ranch Payments Account Manager, Jake Hinshaw at 406-600-4127 or email jake@ranchpayments.com.

  • -Easy setup.

    -Integration with SWAMP to avoid double entry.

    -Tier 1 customer support.

    -Compliant pin pads with WiFi and mobile capability.

    -Secure card on file storage.

    -ACH processing.

    -Surcharge program.

    -Card Updater product that automatically updates lost/expired/updated card numbers each month to save time running down tenants with bad information.

    -No term commitment.

  • We bring over 40 years of payments experience and the latest technology to our customers and we do it from the Silicon Prairie!

    Rather read our formal 'About Us' statement? Or, you can check it out here: www.ranchpayments.com/about

  • For most processors, we can initiate the transfer of card on file tokens. Please reach out to your Ranch representative for details and assistance.

  • Ranch Payments has 24/7 support for SWAMP clients. Please see the below contact numbers for specific issues:

    Dedicated Account Manager-

    Jake Hinshaw 406-600-4127.

    Support@ranchpayments.com.

    Jake is available to help with any support issues and can be reached during business hours.

    Statement questions:

    Questions with your monthly statement on iAccess please call

    1 (847) 352-4850 Available 24/7

    24/7 General Support:

    support@ranchpayments.com

    1 (847) 352-4850

  • Ranch offers competitive rates for integration. Meet or beat guarantee on your current program.

    No term commitment.

  • Ranch Payments clients can access their PCI questionnaire via our iAccess portal. You should have received an email from iAccess with your account credentials. Once logged in please follow the link to “Complete your questionnaire.” Once started you have access to 24/7 questionnaire support at 877-277-0998. If you need further support please reach out Jake HInshaw at 406-600-4127 or email support@ranchpayments.com.

Upgraded payment services

  • Ranch and SWAMP Software have partnered to bring an improved integrated merchant solution. We offer upgraded solutions to make your business run smooth and reduce the cost of your existing program with our meet or beat guarantee.

  • In addition to your current integrated solution we offer compliant terminals capable of EMV, NFC, swipe, and tokenization.

    Automatic card updater. No more running down clients who have expired, lost, stolen, or re-issued cards. Our vault automatically updates your cards on file to eliminate wasted time calling clients and missing payments.

    Pay on site button. Ranch offers a website pay button that can be used on any website to accept payments from your clients.

    Custom Invoices. Create and send invoices to your tenants using our custom Ranch solution.

  • Igenico Lane 3000

    Ingenico Link 2500

Important Documents

  • To current and former SWAMP users:

    We are pleased to announce SWAMP 8 and our new integrated credit card processor, Ranch Payments. Six years in the making with more than 50 enhancements, and at only $249 to upgrade from any previous version of SWAMP, it continues to be the best value in the Self-Storage industry.

    For current SWAMP users, this upgrade gives you 50+ reasons to upgrade to an even better SWAMP.

    If you are not currently using SWAMP, check out SWAMP 8 and see how SWAMP can meet all your Self-Storage management needs at a fraction of the cost. And with SWAMP, you own your own data and support is still free. We welcome you back at the same upgrade price of $249 as though you had never left.

    Of special note in SWAMP 8, in an effort to reduce the fees associated with credit card processing, we have partnered with a new payment processor – Ranch Payments. Please contact them today for a free analysis of your merchant statement.

    Ranch Payments have demonstrated to SWAMP users a reduction in pricing, successful migration of card on file tokens, and improved in-house service. The team at Ranch is backed by 40+ years of payments experience, boast industry leading technology, industry compliant pin pads, and practice small business values.

    For those that keep customer payment info on file, and are frustrated with the amount of time it takes to keep it updated, Ranch offers a proprietary Card Updater product that helps save time by automatically scanning stored cards each month to update expired, lost/stolen, and replaced cards.

    With this integration, SWAMP allows you to choose a day of month for charging any given card, send invoices with a payment link included, store payment credentials for later use, and more. You can even put a payment button on your own web site.

    If you’re anxious for relief on the costs associated with accepting credit cards, risk of using non-compliant pin pads, and exposure to chargebacks with expired cards on file, we encourage you to call the team at Ranch to begin your conversion.

    If you are currently not taking credit cards or don’t have a process that is integrated with your SWAMP software, now is the time to learn how SWAMP and Ranch Payments can help you.

    We have asked them to reach out to you in the next few weeks to see if they can help you rein in out-of-control processing fees and make your payment processing better integrated with your SWAMP. If you don’t want to wait for them to contact you, you can get started right away by contacting them:

    SWAMP Team at Ranch Payments:

    Jake Hinshaw – (406) 600-4127 | jake@ranchpayments.com

    Doug Bernier – (402) 312-7402 | douglas@ranchpayments.com

    To get SWAMP 8 now, contact me and I will personally upgrade your SWAMP and make sure all is working properly for your facility. I look forward to hearing from you and serving you the best I can.

    Thanks!

    Gordon Quayle

    Quayle Computer Concepts

    949-364-6314

    info@quayles.com

    Here is a list of just some of the improvements since version 7:

    Larger forms and fonts

    Updated Pictures

    More help text

    More reports

    Integrated Ranch Payments

    Ranch Invoices

    Day To Charge setting for Automatic Payments

    More Payment Types and the ability to select which to use

    Dedicated Receipt Email

    Rental Rate Adjustment for secondary discounts or premiums

    Send Late Notices to Contacts

    Generate Ranch Invoices Reminder

    Fix Empty Late Notice

    Automatically send reports to specified recepients

    Charge to saved accounts

    Your Help is now Your Notes

    Added Balance Type of Other

    Default Facility building for tracking facility expenses

    Functions for managing Auctions

    Validate Late Notices Missing Rentals

    Auction Related Late Notices

    Prorate to the Nearest Dollar

    Indicate when Payments are filtered on the Tenant form

    Add Facility contact information to Statement

    Sort Select Billings by tenant or unit number

    Unit Rental History

    Instructions For Texting via Emails

    And more …

    To see additional improvements from earlier versions, please visit our web site www.quayles.com/updates.htm