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Text reading '1Cays' with stylized orange and black letters

Welcome to iCLAYS at RANCH!

I’m ready to sign up!

I want to learn more.

  • Congrats on signing up with iClays! We can help you setup credit cards. Go to https://www.ranchpayments.com/contact and choose your preferred way to communicate. Once you reach out, a member of our team (a real human!) will happily assist.

  • If you want to use iClays, but don't know who to contact, Ranch can help. You can call, email, or complete a form and a member of our team will answer your questions and help guide you. Go to https://www.ranchpayments.com/contact and choose your preferred method to communicate.

  • Curious about integrated payments in general? Check out our blog on the topic (3 min. read): www.ranchpayments.com/payments-101/what-are-integrated-payments

  • We bring over 40 years of payments experience and the latest technology to our customers and we do it from the Silicon Prairie!

    Rather read our formal 'About Us' statement? Ok, you can check it out here: www.ranchpayments.com/about

Already a Customer.

FAQ’s

  • You can contact your account manager for assistance.

    Don't have time? We understand. If you'd prefer, you can send an email with your merchant name and number to Support@ranchpayments.com and someone will get right back to you.

  • Yes! If your organization needs to collect payments for services that do not involve iClays, we can help.

    Ranch is a full service provider for payments and we have a variety of solutions and connections that can help you to accept credit cards in person, online, or on the go.

    Reach out to your account manager to learn more or go to https://www.ranchpayments.com/contact and complete the form and a member of our team will reach out to assist.

  • The team at Ranch is ready to help! Go to https://www.ranchpayments.com/contact and choose your preferred method of communication. Then a human member of our team will reach out to assist.

  • Check out our blog on PCI and why it matters (4 min read): www.ranchpayments.com/payments-101/pci-compliance-what-it-is-and-why-it-matters

  • Yes. You will need to complete a PCI questionnaire for your credit card processing account.  This needs to be completed within the first 60 days of your account being approved. 

    If you have questions on the PCI SAQ once logged into your dashboard please call support at 877-277-0998. 

    Your account manager is also available to help and point you in the right direction.

  • The Ranch Gateway bills separately from the processing fees. "Gateway Services" is the item description you will see on your bank account. Fees for the base gateway and any additional products you signed up for will be assessed under this title. A detailed description of your fees can be found under your login within the Ranch Gateway.

  • Ranch Payments uses the Paysafe platform to authorize, settle, and deposit your credit card transactions.  You will see daily funds deposits and fee debits from “Paysafe LLC” at the end of the month. For a detailed statement, log into your iAccess account online.

  • Go to https://iaccessportal.com/Account to access your account. If you haven't setup your access, look for an email from info@iaccessportal.com and follow the instructions. Be sure to check your junk/spam folder too.